Free ATS Checker for Customer Service & Retail CVs
Customer service and retail roles often get the highest volume of applicants — which means ATS filtering matters even more. Check your CV against a real job description below.
No account needed — nothing you paste here is saved.
Your score and breakdown will appear here.
Tips for this field
- +Name the specific systems you've used (POS systems, Zendesk, live chat platforms) rather than "customer service software".
- +Quantify what you can: customer satisfaction scores, average handling time, sales targets hit, team size supervised.
- +Match the job description's exact terms — "customer service", "customer support" and "customer experience" are scored separately, even though they sound similar.
- +Mention availability and flexibility explicitly if the role calls for shift work — some ATS filters screen on this directly.
Keywords ATS commonly looks for
customer servicePOS systemsconflict resolutionupsellingcustomer satisfactionteam leadershipstock managementcomplaint handlingZendeskshift flexibility
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